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Service

Our service staff knows the business processes of small and medium sized enterprises, has a solid knowledge of other business applications and provides you an excellent CRM support. crm-now helps you to a quick and cost effective CRM start. A large variety of our services are already covered by the user license fee, such as 24/7 support, web seminars, data backup and data protection and guaranteed by a Service Level Agreement.

In addition to the standard support, crm-now provides other professional services to help insure that your organization gets the most from your CRM system. These include:

  • Business process related consulting
  • Training
  • Success oriented roll-out planning
  • CRM system configuration and customization
  • Import of customer data

crm-now takes care of all systems administration such as setup, software updates and upgrades and considers an active user consulting as part of its business.

Our staff will explain to you our support processes in detail. If you have any questions please contact your CRM consultant or use the following:

Our Service Hotline 24/7: +49 30 3900 1800
Email: vertrieb@crm-now.de